Consulting
I help organisations make sense of complex problems, shape practical strategies and turn them into delivery.
How I help
Most of my work sits where strategy meets delivery — the point at which good intentions either become real or quietly stall.
Making sense of a complex problem, agreeing what matters and setting a direction people can actually follow.
Turning intent into a programme that holds together — scope, sequencing, governance and the difficult conversations.
Choosing and shaping technology around the problem rather than the other way round.
Getting it done. Leadership where a programme has stalled, and the discipline to keep it moving.
Experience
I work independently, which means you get the person you met rather than a team assembled after the contract is signed. Most of my work sits where strategy meets delivery — the point at which good intentions either become real or quietly stall.
Engagements vary. Some are short and diagnostic: a second opinion on a programme that has lost its way. Others run for months, leading delivery or advising an executive team through a significant change.
Selected engagements are written up as case studies — across healthcare, transportation and utilities. Each covers what the problem was, how the work was structured and what changed as a result. No client is named.
Read the case studiesWriting
What tends to work, what quietly does not, and why the difference is rarely technical.
4 min read
A business case is argued hard, approved once, and never looked at again. The assumptions underneath it keep moving — and almost no organisation has a mechanism for asking whether the thing it funded two years ago is still worth finishing.
4 min read
Most organisations centralise a function, undo it a few years later, and centralise it again after that. Each swing is argued well and costed carefully — and each one is judged on the half of the trade-off that happens to be countable.
4 min read
Most of England’s two-tier areas now know what their new councils will look like. The maps are settled and the date is fixed — but almost nothing about how the services will actually run has been decided yet.
4 min read
Organisations invest in the part of the experience they can see and control — the app, the portal, the contact centre. The things that actually decide how it feels are funded somewhere else entirely.
