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How technology actually changes organisations and lives — including AI, automation and the gap between what a tool promises and what it delivers.
Every organisation claims to be “data-driven.” But few treat data with the same discipline and intent as financial or physical assets. In utilities, telecoms, and the public sector alike, data remains one of the most underutilised strategic resources.
4 min read by Chris Cooper
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When the English non-household (NHH) water market opened in 2017, the ambition was clear: drive competition, improve customer service, and create a market where innovation thrives.
4 min read
Every founder has that early idea — the one that made perfect sense at the time, seemed clever, well-structured, and valuable… until reality gently (or not-so-gently) reminded you that you’d misunderstood the real problem.
4 min read
For decades, IT in utilities has been viewed as a cost centre — a necessary function to “keep the lights on” rather than a source of competitive advantage.
4 min read
The telecommunications industry is experiencing rapid transformation, driven by technological advancements, regulatory changes, and increasing customer demands for high-speed, reliable connectivity.
